Jobs Minister Patty Hajdu has emphasized the need for additional information from airlines and unions to address recent claims of unpaid work within the aviation industry. The federal government released preliminary findings from an investigation initiated six months ago following allegations arising during collective bargaining talks between Air Canada and its flight attendants’ union.
The labor dispute involving over 10,000 Air Canada flight attendants, who went on strike in August 2025, highlighted concerns raised by the Canadian Union of Public Employees regarding non-payment for certain duties performed by flight attendants. While the initial phase of the probe did not find evidence of compensation practices falling below federal minimum wage standards in the airline sector, it identified the need for a closer examination of pay practices for part-time and entry-level flight attendants.
Minister Hajdu acknowledged that anecdotal reports from union members regarding uncompensated work during flight delays could not be fully substantiated through pay records. The department requested more detailed data from both unions and employers to verify these claims but did not receive adequate information to conclusively assess the validity of the allegations.
The investigation, triggered by the Air Canada labor dispute, extended to the entire Canadian airline industry. Although most flight attendants are compensated under the credit-based model, concerns have been raised about the adequacy of this system, prompting a forthcoming meeting in Ottawa to review compliance with minimum wage regulations.
While unions expressed disappointment with the probe’s outcomes, airlines like Air Canada and Porter Airlines welcomed the findings, asserting compliance with labor standards. Air Canada, in particular, emphasized the absence of unpaid work and affirmed its commitment to participating in further phases of the investigation.
The ongoing arbitration process between Air Canada and the flight attendants’ union aims to address outstanding wage issues, including compensating ground duties. The rejection of a tentative deal by union members underscores the significance of resolving unpaid work concerns in future negotiations with airlines like WestJet and Porter.
Minister Hajdu stressed the government’s collaborative approach with industry stakeholders but affirmed readiness to enforce compliance measures if necessary. The outcomes of ongoing discussions between labor groups and employers are anticipated to enhance transparency and relationships within the aviation sector.