Opinion

Dealership told him low mileage was due to single owner — but it was actually odometer fraud

Steve Andrews had been shopping for a used car online for a while when he came across a registered dealership in Burnaby, B.C., advertising a 2012 Subaru that seemed to fit...

Equifax wiped out his credit score — and a little-known policy means he can’t get it back

David Tregear says getting credit was never a problem, until the rejections started piling up. A car loan, credit cards and more — all denied.When he checked his Equifax account, he saw...

Scotiabank holds customer responsible for almost $20K in credit card fraud

Jordon Judge's cellphone rang as he sat in his local Vancouver coffee shop last October — caller ID said the person was from Scotiabank.He had no idea it was actually a...

Air passenger rights group files court challenge to ‘unconstitutional’ rules it says muzzle travellers

Jill Rorabeck says she wishes she'd never turned to Canada's airline regulator to settle her dispute with Swoop Airlines. Not only did the Canadian Transportation Agency (CTA) side with the airline, Rorabeck...

Widow takes on CIBC after husband’s $15K pension sent to stranger’s account

When longtime Edmonton lawyer and retired family court judge James Koshman died last fall, his family never imagined a simple transfer of his survivor's pension benefit to his widow would go so...

Air travel complaints backlog could soar to 126,000 by 2028

Alex Laferrière was so frustrated by the treatment he, his wife and infant son received from Air Canada when their flights were delayed last July that he filed a complaint with...
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